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Mike Conroy 21st Febrary 2019

Dear Gervaise,

 

I have to say that you definitely live up to the promise you make on your home page - thank you. And you certainly made the process of buying our new home in Spain as stress free and as enjoyable as it could be.

 

Your approach is very professional. Unusually for agents in this area you only offer properties that you have visited yourself and which you, alone market. Since you know all your properties inside out we were able to eliminate unsuitable properties early on and to concentrate on those that best matched our needs. I was so impressed, for example, that, the day after your return from holiday, you took the time to meet up with us and, through conversation, to be sure to understand our requirements so we could be focussed in our search.

 

That’s how all the viewings worked too. You took us to view only the properties that were suitable. You gave us all the information about them, good & bad. And you gave us time to look around them.

 

Within 10 days we had found the place we wanted to buy. Your attention did not stop there. You held our hands through the whole of the legal process. It was all so efficient and trouble free. And now, still, you are my "go to” for advice on local suppliers & tradesmen. You are so willing to help.

 

Thank you for everything you have done and continue to do.